Queensland and Northern Territory Transport Blog
Posted on 15 November, 2017 in Machinery Transport, Freight

Not to Be Taken Lightly - What to Look for in a Heavy Equipment Transporter

Not to Be Taken Lightly - What to Look for in a Heavy Equipment Transporter

Heavy equipment hauling is a challenging task. There are a vast number of heavy equipment transporters who are ready to do the job, but if you work with the wrong company, you won’t receive the same level of service and professionalism that reputed companies offer. Whether you need to move large machinery or bulky equipment like machines, you must make sure you deal with the right transporter, so you don’t encounter any issues.

Here is a list of handy tips to help you find the perfect freight hauling company.

Six Business Logistics Tips You'll Be Glad You Knew

1. Assess Your Requirements

Before you start looking around for a heavy equipment transporter, determine your specific needs. Would you require temperature controlled vehicles to transport your goods? Is the equipment dangerous or hazardous? How often will you need the services of a heavy equipment transporter? Ask yourself these questions and gauge your requirements against the kind of services you’re planning to hire.

2. Ask Lots of Questions

When you’re narrowing down your choices, make sure you find out how long any given transporter has been in operation. Look for established companies that have many years of experience in hauling all kinds of goods. Find out what kind of reviews they’ve received from previous customers. 

Credible and reputed companies always have feedback forms for people to leave their comments or suggestions. If you can’t find any information about them online, call the company and ask them to send you a few references. Get in touch with their references to find out if they used the same services as you plan to use and to know how they rated the company for their work.

3. Find Out About Their Background

Before selecting a heavy equipment transporter, you must fully investigate their background. Find out if they’re licensed and insured. You might run into great losses if you go with an uninsured company and discover that your goods have been damaged in transit. Steer clear of uninsured or unregistered companies even if they offer you an incredible quote. Credible companies have special haulage insurance policies that cover the cost of damage to goods and heavy equipment. In case of any accident or loss of equipment, they’ll compensate you well.

4. Make Sure You Know the Delivery Time

If you receive a great quote but with an exceptionally long delivery time, proceed with caution. Heavy equipment transporters often make you wait exceptionally long for deliveries when they make several transfers. This ultimately increases the wear and tear on your goods. You should also be wary of transporters who promise you unusually short delivery times. 

Look for companies that handle heavy equipment with care and deliver goods on time. Good companies will have special equipment to move your heavy goods, and they’ll hire licensed professionals who will perform operations with utmost care.

5. Evaluate the Quality of Customer Service 

Reputed companies offer outstanding customer service. They use online tracking platforms to manage their operations and know how to quickly trace the location of your goods or equipment when required. If the company doesn’t answer your preliminary questions promptly, look elsewhere. You don’t want to leave your valuable goods with someone unreliable.

6. Compare Prices and Services

You must also factor in the cost when making a decision. Find out what the cost covers. You don't want to have to pay additional fees for services you thought were included in the final quote. Ask if they have warehousing services to store goods until they’re ready for pick-up. Also, learn what kind of safety protocols they have in place to ensure they can move your goods without any hassles.

If you need help with your heavy equipment transportation needs, get in touch with your local removal professionals. They can offer you all the requisite tools and the information relating to heavy equipment hauling. 

Be sure to look for a service that specialises in transporting shipping containers and heavy, dangerous or fragile goods. You can't go wrong with a company that has been serving clients for several years. Established transport companies usually have an extensive pickup and delivery network.

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